Last updated: 23rd March 2023
1.1 Personal Information
When you use our Services, we may collect personal information that you voluntarily provide, such as your name, email address, and other contact information. We may also collect information that you provide when participating in our community forums or contacting our support team.
1.2 Non-Personal Information
We may collect non-personal information, such as IP addresses, browser types, operating systems, device identifiers, and usage data when you access our Services. This information helps us improve the performance and user experience of our Services.
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Respond to your inquiries and provide customer support
- Monitor and analyze usage and trends to improve the user experience
- Detect, prevent, and address technical issues and security threats
We do not sell, rent, or share your personal information with third parties, except when necessary to provide our Services, comply with legal obligations, or protect our rights and property.
We may share your information with third-party service providers that help us operate and maintain our Services, such as hosting providers, analytics providers, and customer support tools. These service providers are obligated to keep your personal information confidential and use it only for the specific purpose for which it was provided.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
You have the right to access, update, or delete your personal information held by us. To exercise these rights, please contact us at [insert contact information]. Please note that we may ask you to verify your identity before responding to such requests.